Thursday, October 10, 2013

Dear Charter, trading a bad ZIP code error for a stack dump isn't progress

I've been having a go-round with Charter support for several months. They have an iOS app that offers channel information and a bunch of other stuff. Each time I enter the ZIP code of my home, however, I'm not that it's not a valid address. (We've had Charter service and Greater Media before than for 20 years.)
iOS error

Through Twitter, I learned that there is a problem with the iOS app and that the Android one works OK.

So, I installed the Android version on my phone. I was able to enter my ZIP code and get my channel listings. That it needed to fetch the channel listings anew each time I changed from portrait to landscape mode, requiring about seven seconds on each turn, was bearable.

Then I checked out the other features of the app, such as the listing of products and services.

I then checked out their newsletter:

And, if I wanted to find a nearby service location, such as in Worcester, well, ...



Tuesday, October 08, 2013

Computing with light

Decades ago, Grace Hopper, aka Queen of Software, championed light as a communication medium that could be used to build fast, secure computers. The boffins have pushed through another limit, this time silicon photonics. 
Here's David Letterman's interview of Admiral Hopper shortly after she retired from the Navy and joined DEC. "How do you get a pair of pantyhose that fit?" wonders one of the greatest minds of our time. (via Scripting News).

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